Arch Ray Presents

The Living Tree Amphitheater

The Living Tree Grand Opening!

Grammy winning, platinum-certified solo artist, and the voice of Creed, SCOTT STAPP will headline the grand opening of a scenic venue at Arch Ray Resort, in Fredericksburg, TX. 

Nestled within the serene confines of the Central Texas hill country, Arch Ray unveils an exceptional addition to its landscape with the grand opening of the," Living Tree Amphitheater". The amphitheater's inaugural event will feature one of rock’s most iconic voices, Scott Stapp, who’s known for numerous chart-topping hits such as: "Higher," "With Arms Wide Open," “My Sacrifice,” and "One Last Breath".

The Dec. 16th grand opening concert promises an unforgettable evening steeped in musical legacy and vibrant performances. The occasion marks the commencement of a new era at Arch Ray, dedicated to delivering world-class entertainment to the heart of Texas.

Supporting Acts: Josh Murley (of NBC's The Voice), Brock Bushong (w/ special guest: James Keith), and Scott Rotge.

Doors: 3:00pm / Music Starts: 3:30pm

Purchase advance tickets ($35) at www.archrayresort.com or contact (830) 304-2900.

VIP packages will be available at www.ScottStapp.com

Scott Stapp Physical Poster
FAQ
  • ONLY small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags NO BIGGER than 12"x6"x12” will be allowed inside
  • Cameras – nonprofessional only, no detachable lenses
  • Lawn Chairs - low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab
  • Water – an empty water bottle OR 1 liter of water in a factory-sealed bottle is permitted. No camelbacks or stainless steel water bottles are permitted.
  • Alcohol & Illegal drugs/substances
  • Glass containers
  • Cans
  • Umbrellas
  • Weapons of any kind
  • Hard sided/large coolers
  • Average sized bags/backpacks. Please refer to our Bag Policy.
  • Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized back packs. Please refer to our Bag Policy.
  • Laser pointers
  • Animals (except service animals)
  • Fireworks

Please note our Clear Bag Policy will be enforced, we are a Cashless Venue and in most cases your ticket is on your phone.

 

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags 6”x 9”.

???

All events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.

Tickets can be purchased at https://www.someday.fm/, VENUE WEBSITE or at the Venue Box Office.  The Box Office is only open on show days to purchase tickets and will be open 4 hours prior to show time.

???

Premier Parking options are available for every event. The price will vary based on event. These parking options can be purchased prior to the show in the next tab over in "upgrades".

If you are interested in purchasing premium seating for the season, please visit

TLTA is the perfect location to host private concerts, corporate events, weddings, fundraisers, graduations and more. For more information about renting, please contact TBD

Please ensure that everything you will need for the event is brought in with you as re-entry is not permitted.

Security personnel are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing Black TLTA SECURITY shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

When coming through the gates, please plan on security using ??? All bags, and lawn chairs are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask to speak with a supervisor or one of our medical personnel and they will give you an alternative to our metal detectors. More information can be f

Smoking/Vaping is not permitted on the lawn.  Designated smoking areas are available….?.

All sponsorship inquiries should be directed to our office at (512) 555-5555. 

 *Many amphitheaters don’t allow them because they can be a safety hazard if the lawn is on an incline.

Please contact us prior to the event you are attending to confirm if this will be allowed.

TLTA is taxi/rideshare/Uber accessible.

We strongly recommend early arrival when possible. Please check local traffic reports for real time updates.

Umbrellas are not permitted in our venue.

UPGRADES?

We have a VIP Area exclusive to our “  “ customers which are open before and during each performance with access to private VIP restroom facilities? Exclusive VIP entrance and exit, and VIP parking.

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages: 

https:///wwww.instagram.com/TLTA

https:///wwww.facebookcom/TLTA

https:///wwww.TLTA

An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

Our address is 312 Schmidtzinsky Rd, Fredericksburg, TX 78624

TLTA includes an onsite winery, brewery, and distillery and offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue or patrons cannot leave premises with alcohol. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

Backstage and/or All Passes are not available for purchase. The venue Box Office does not sell any meet and greet, backstage or venue passes.

Merchandise will be available for all concerts at our booths located TBD. All concert gear is property of the artist, and the venue has no responsibility related to the quality of those goods. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

A “service animal” is limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.

Consistent with the ADA, service animals must be harnessed, leashed, or tethered.  Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

Signs larger than 8.5" X 11" in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guest's view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. *Some artists do not permit cameras so please check website for the show you will be attending to ensure that we will be allowing cameras in.

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Follow our social media for show updates.

Cell phones are generally permitted in the venue.

All of our events are all ages. Children 3 and under do not require a ticket…?

TLTA does not allow weapons on amphitheater property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull. Concessions are located throughout the venue in every plaza.

All points of sale will accept credit, debit and mobile pay? In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees located at the Guest Services booth at the main entrance.

Guests are permitted to bring in one (1) factory-sealed or empty bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations.

Drop off areas are located in front of the main entry gates. This is a no parking zone. Drivers must remain with their vehicle and leave after dropping off. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event.

In the event of an emergency TLTA has trained medical professionals onsite to assist with any medical issues. Any staff member with a radio can dispatch Aid to the location needed. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility.

There are a total of TBD entrance gates to the facility. Main entry gates are available for use regardless of the ticket type. A separate entry gate for the VIP Parking Lot is located (TBD). All guests using this gate must be VIP clients and have the appropriate ticket.

If you need assistance while at an event, please visit our Guest Services areas located  (TBD)

Gate times vary but are usually 60-90 minutes prior to show time. Please check the specific event page as these times are to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

All of our events have wheelchair access and those tickets can be purchase online at https://www.someday.fm/. To ask questions about accessibility or request accommodations, please contact TLTA at (512) 555-5555 or TBD@archrayresort.com.  

  • Ticketing- ADA tickets can be purchased online via somedayfm.com You do not need to call the Box Office to place an order.  Please make sure you purchase accessible seating when you order tickets.
  • Day of Show Parking- Accessible Parking is located…..
  • Unexpected Needs- We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits are for the guest with the accessible need and one companion.
  • Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.

Guests are able to bring their own lawn chairs???  Lawn chairs are available for rent and must be turned in at the end of the event. TLTA reserves the right to turn away chairs that do not meet the height requirements.

The lawn is first come, first serve.

If you lose an item while you are at an event- you can visit …?

Any media inquiries need to be directed to Craig Mogil at (512) 650-5085 / craig.mogil@gigfinesse.com

First Aid is located TBD. We have trained medical personnel that are able to assist with any issue you encounter. Emergency medical transport???

Motorcycles can park ?

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners’ expense.

    Add a header to begin generating the table of contents
    Permitted Items
    • ONLY small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags NO BIGGER than 12"x6"x12” will be allowed inside
    • Cameras – nonprofessional only, no detachable lenses
    • Lawn Chairs - low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab
    • Water – an empty water bottle OR 1 liter of water in a factory-sealed bottle is permitted. No camelbacks or stainless steel water bottles are permitted.
    Prohibited Items
    • Alcohol & Illegal drugs/substances
    • Glass containers
    • Cans
    • Umbrellas
    • Weapons of any kind
    • Hard sided/large coolers
    • Average sized bags/backpacks. Please refer to our Bag Policy.
    • Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized back packs. Please refer to our Bag Policy.
    • Laser pointers
    • Animals (except service animals)
    • Fireworks
    Bag Policy
    • Please note our Clear Bag Policy will be enforced, we are a Cashless Venue and in most cases your ticket is on your phone.

    • To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags 6”x 9”. 

    Cashless Payment
    •  
    Mobile Ticketing
    • All events will be Mobile Entry. That means your mobile device will be used to gain access to the event.
    • Tickets will not be emailed or available for print.
    • Tickets can be purchased at https://www.someday.fm/, VENUE WEBSITE or at the Venue Box Office. 
    • The Box Office is only open on show days to purchase tickets and will be open 4 hours prior to show time.
    Food & Beverages
    •  
    Can I park closer to the entry?
    • Premier Parking options are available for every event.
    • The price will vary based on event.
    • These parking options can be purchased prior to the show in the next tab over in "upgrades".
    Do you have VIP seating or other amenities?
    • If you are interested in purchasing premium seating for the season, please visit

    Can I host a private event at The Living Tree Amphitheater at Arch Ray Resort?
    • TLTA is the perfect location to host private concerts, corporate events, weddings, fundraisers, graduations and more.

    • For more information about renting, please contact TBD

    If I leave the venue, can I come back in?
    • Please ensure that everything you will need for the event is brought in with you as re-entry is not permitted.

    Where are restrooms located?
    •  
    What about security?
    • Security personnel are located throughout the facility to ensure a safe and secure environment.
    • All security personnel are wearing Black TLTA SECURITY shirts and can assist with any questions or concerns.
    • Please do not hesitate to contact our on-site staff if any assistance is needed.
    What security procedures should I expect when entering?
    • When coming through the gates, please plan on security using ???
    • All bags, and lawn chairs are subject to inspection.
    • If you have a medical reason for not wanting to be searched via metal detectors, please ask to speak with a supervisor or one of our medical personnel and they will give you an alternative to our metal detectors.
    • More information can be f
    Where can I smoke or vape?
    • Smoking/Vaping is not permitted on the lawn
    • Designated smoking areas are available….?.
    Can I become a venue sponsor?
    • All sponsorship inquiries should be directed to our office at (512) 555-5555. 

    Can I bring a stroller?

    *Many amphitheaters don’t allow them because they can be a safety hazard if the lawn is on an incline.

    What are your tailgating policies?
    •  

    Can I record the show that I'm attending?
    • Please contact us prior to the event you are attending to confirm if this will be allowed.

    Where do I go for taxis / ride-share?
    • TLTA is taxi/rideshare/Uber accessible.
    Will there be traffic on my way into or out of the venue?
    • We strongly recommend early arrival when possible.

    • Please check local traffic reports for real time updates.

    Can I bring an umbrella?
    • Umbrellas are not permitted in our venue.

    I've got my ticket. Is there anything else I should buy to make my show great?
    • UPGRADES?

    Do you have a VIP Club? Where is the VIP Club?
    • We have a VIP Area exclusive to our “  “ customers which are open before and during each performance with access to private VIP restroom facilities?

    • Exclusive VIP entrance and exit, and VIP parking.

    What happens in the event of inclement weather?
    • All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages: 

    • https:///wwww.instagram.com/TLTA

    • https:///wwww.facebookcom/TLTA

    • https:///wwww.TLTA

    • An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

    Can you provide will-call information?
    • Guests are not permitted to put tickets in will-call for other guests to pick up.

    • You will need to arrange to meet your party at the facility to deliver tickets.

    Are shuttles available?
    •  

    What is your address?
    • 312 Schmidtzinsky Rd, Fredericksburg, TX 78624

    What are your alcohol policies?
    • TLTA includes an onsite winery, brewery, and distillery and offers a wide variety of alcoholic beverages for purchase during your time at the venue.

    • You are not permitted to bring any alcoholic beverages into the venue or patrons cannot leave premises with alcohol.

    • A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

    Where can I get additional-access passes?
    • Backstage and/or All Passes are not available for purchase.

    • The venue Box Office does not sell any meet and greet, backstage or venue passes.

    Where can I buy artist merchandise at my show?
    • Merchandise will be available for all concerts at our booths located TBD.

    • All concert gear is property of the artist, and the venue has no responsibility related to the quality of those goods.

    • The venue cannot assist with replacing or refunding any merchandise after the event has ended.

    Where can I buy artist merchandise at my show?
    • Merchandise will be available for all concerts at our booths located TBD.

    • All concert gear is property of the artist, and the venue has no responsibility related to the quality of those goods.

    • The venue cannot assist with replacing or refunding any merchandise after the event has ended.

    Can I bring a service animal?
    • A “service animal” is limited to a dog that is individually trained to do work or perform tasks for an individual with a disability.

    • The task(s) performed by the dog must be directly related to the individual’s disability.

    • Consistent with the ADA, service animals must be harnessed, leashed, or tethered. 

    • Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

    What are your bag policies for entry?
    • All bags are subject to search upon entry.

    • Guests have the right to refuse a bag search and the venue has the right to refuse entry.

    • If you have any items that are not allowed into the venue please return them to your vehicle.

    Can I bring signs to into the venue?
    • Signs larger than 8.5" X 11" in are not permitted into the venue.

    • This size is a standard sheet of paper.

    • We do not allow in banners or signs that are larger than this due to the potential to block other guest's view of the performance.

    • All signs must be appropriate in nature and not be a distraction to the artist.

    Can I bring a camera to the show?
    • The standard venue policy allows camera phones, disposable cameras, and small digital cameras.
    • Any camera that has a detachable lens will be considered professional and not allowed in.
    • If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. 

    *Some artists do not permit cameras so please check website for the show you will be attending to ensure that we will be allowing cameras in.

    What happens if my show cancels?
    • Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God.

    • In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available.

    • Refunds will be available at the point of purchase.

    • Follow our social media for show updates.

    Is my cell phone permitted at my show?
    • Cell phones are generally permitted in the venue.

    Are children permitted?
    • All of our events are all ages. Children 3 and under do not require a ticket…?
    Are firearms permitted?
    • TLTA does not allow weapons on amphitheater property.

    • Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive.

    • The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

    Do you have food and drinks at the venue?
    • Concession options through the venue.

    • This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.

    • Concessions are located throughout the venue in every plaza.

    How can I contact the venue?
    • Venue Phone number –  

    • Venue Email –

    • Venue Address –

    What methods of payment are allowed inside?
    • All points of sale will accept credit, debit and mobile pay?

    • In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees located at the Guest Services booth at the main entrance.

    Can I bring my own water to the venue?
    • Guests are permitted to bring in one (1) factory-sealed or empty bottle of water up to one liter in size.

    • This policy is subject to change based on artist requests or safety considerations.

    Where can I drop someone off for a concert?
    • Drop off areas are located in front of the main entry gates.

    • This is a no parking zone.

    • Drivers must remain with their vehicle and leave after dropping off.

    • Please let the parking staff know that you are dropping someone off and they will direct you.

    • Guests cannot remain in their vehicles during the event.

    How do you handle emergencies?
    • In the event of an emergency TLTA has trained medical professionals onsite to assist with any medical issues.

    • Any staff member with a radio can dispatch Aid to the location needed.

    • Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues.

    • In the event of a weather emergency- we will communicate with guests that are inside of the facility.

    Where do I enter the venue?
    • There are a total of TBD entrance gates to the facility.

    • Main entry gates are available for use regardless of the ticket type.

    • A separate entry gate for the VIP Parking Lot is located (TBD).

    • All guests using this gate must be VIP clients and have the appropriate ticket.

    Where can I get assistance inside the venue?
    • If you need assistance while at an event, please visit our Guest Services areas located  (TBD)

    What time do you open the gates?
    • Gate times vary but are usually 60-90 minutes prior to show time.

    • Please check the specific event page as these times are to change.

    • Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

    What accommodations exist for guests with disabilities?

    All of our events have wheelchair access and those tickets can be purchase online at https://www.someday.fm/. To ask questions about accessibility or request accommodations, please contact TLTA at (512) 555-5555 or TBD@archrayresort.com.  

    • Ticketing- ADA tickets can be purchased online via somedayfm.com You do not need to call the Box Office to place an order.  Please make sure you purchase accessible seating when you order tickets.
    • Day of Show Parking- Accessible Parking is located…..
    • Unexpected Needs- We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits are for the guest with the accessible need and one companion.
    • Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.
    Can I rent a lawn chair at the venue?
    • Guests are able to bring their own lawn chairs??? 

    • Lawn chairs are available for rent and must be turned in at the end of the event.

    • TLTA reserves the right to turn away chairs that do not meet the height requirements.

    What policies exist for lawn seating?
    • The lawn is first come, first serve.

    Do you have a 'Lost & Found' at the venue?
    • If you lose an item while you are at an event- you can visit …?

    Where can I direct press/media requests?
    • Any media inquiries need to be directed to Craig Mogil at (512) 650-5085 / craig.mogil@gigfinesse.com

    Where can I go for medical assistance?
    • First Aid is located TBD. We have trained medical personnel that are able to assist with any issue you encounter.
    • Emergency medical transport???
    Where can I park my motorcycle?
    • Motorcycles can park ?

    Can I leave my vehicle overnight?
    • There is no overnight parking permitted at the venue.

    • Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners’ expense.